Conversational commerce: entering the next stage of AI-powered digital assistants

Context-Aware Conversational Developer Assistants

Building and maintaining modern software systems requires developers to perform a variety of tasks that span various tools and information sources. The crosscutting nature of these development tasks requires developers to maintain complex mental models and forces them (a) to manually split their high-level tasks into low-level commands that are supported by the various tools, and (b) to (re)est...

AI-Powered Social Bots

This paper gives an overview of impersonation bots that generate output in one or possibly, multiple modalities. We also discuss rapidly advancing areas of machine learning and artificial intelligence that could lead to frighteningly powerful new multi-modal social bots. Our main conclusion is that most commonly known bots are one dimensional (i.e., chatterbot), and far from deceiving serious i...

Perspectives for Evaluating Conversational AI

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are successful or not. It is tricky to de€ne ’success’ in the case of conversational AI and equally tricky part is to use appropriate metrics for the evaluation of c...

Grounded Situation Models for Situated Conversational Assistants

A Situated Conversational Assistant (SCA) is a system with sensing, acting and speech synthesis/recognition abilities, which engages in physically situated natural language conversation with human partners and assists them in carrying out tasks. This thesis addresses some prerequisites towards an ideal truly cooperative SCA through the development of a computational model of embodied, situated ...

Grounded Situation Models for Embodied Conversational Assistants